After analyzing the user reviews on the App Store, here are three Cons and three Pros in 15 words or less each: **Cons:** 1. Toilets must be cleaned by the app user, not the app itself magically clean. 2. Not all toilet issues resolved by the app; sometimes human intervention required. 3. Some users complain of poor customer service and unhelpful representatives. **Pros:** 1. Helps users identify and address common toilet issues with ease and professionalism. 2. Reduces the costs of plumbing professionals for routine toilet maintenance and repairs. 3. Users praise the app's user-friendly interface and helpful troubleshooting features overall.