Based on the users' reviews, here are three cons and three pros of the app: **Cons:** 1. Inconsistent server connection, causing delayed or failed login experiences (users 4 and 9). 2. Limited customer support, with long response times and unhelpful assistance (users 2 and 11). 3. Advertisements are overly intrusive and disrupting (users 1 and 5). **Pros:** 1. User-friendly interface makes it easy to navigate and create routes (users 3 and 7). 2. Accurate and reliable directions, even in areas with poor GPS coverage (users 6 and 10). 3. Constantly updated maps and locations keep the app fresh and relevant (users 12 and 13). Note that these points are based on a general summary of the reviews and may not reflect individual user experiences.